Mission Statement
"We aim to be a world class manufacturer of environmentally responsible, specialty products offering our customers continually improving levels of quality and service."
Quality and Service
Sun Chemical Circuits is committed to ever improving quality and service. Attainment of ISO9001:2000 is witness to the former. Our reputation and long-term relationship with our customers is testament to the latter. Not content to stand still on going Q.I.T. and Six Sigma Projects aim to raising our performance. Our philosophy of partnership with our customers also means we are continual taking onboard and acting upon feedback from them.
Our Guiding Principles:
  • Customer Partnership - we aim to develop long-term partnerships, not short term gains from our customers. Coates still intend to be in the industry in another 50 years. We aim to provide the best service back-up. Only by understanding both our internal and external customers' requirements will we be able to meet their needs without exception. We aim to share the benefits of continued growth and profits.
  • People and Teamwork - we believe in participative management and open communication which, together with individual and corporate integrity, creates a working environment that encourages involvement and teamwork.
  • Advanced Technology - We are committed to technical innovation and believe in the value of well trained people in all functions.
  • Environmental Concern - We will only manufacture and distribute in an environmentally responsible manner. Coates UK Labs and manufacture facilities were one of the first within  the industry to be accredited to ISO14001.
  • World Class - We aim to produce and distribute world class products which are recognized as such by informed customers and competitors in our field
  • Quality Improvement - We believe in continuous quality improvement, by everyone, of everything we do.