Streamline® Product Field Support
Streamline® Ink Conversions, Color Profiling and Product Support
A trained and fully experienced team of engineers is available to ensure you get the best from Streamline inks. A well-maintained machine gives you peace of mind, ensuring that you enjoy the full range of benefits from using Streamline products.
The Streamline engineering and technical support team are fully trained in the operation and maintenance of the most common printers. They understand the relationship between ink, media, and the production environment. This knowledge, coupled with a clear understanding of market requirements, enables them to provide information on the most frequently asked questions and common practices throughout the different markets and businesses.
Technical Support Services:
- On-site ink conversions
- ICC profile creation
- Hardware diagnostics**
- Part replacements**
- Education and training
Get Support – Service Helpline
Streamline customers have access to Sun Chemical’s Get Support – Service Helpline, which is open Monday through Friday from 8:30 a.m. to 5:30 p.m.*
Customers have direct access to our team of experienced engineers within 1-2 hours of logging your request. Should an on-site visit be required, your engineer will discuss your level of priority and will typically visit within 2-3 days*.
* Local restrictions may apply, please check with your local representative.
** Service not available in all countries, please check with your local representative.